Before using our website located at https://sonasons.optigoapps.com/ and any associated websites linked to it, please take a moment to read and understand these Terms and Conditions carefully. You accept the below TERMS AND CONDITIONS by using our website.
We make every effort to ensure that the jewelry items listed on our website are available for purchase. However, due to high demand or limited stock, some items may be unavailable or out of stock. We will notify you if an item is out of stock after your purchase.
While we strive to provide accurate descriptions, images, and prices for all jewelry items, slight discrepancies may occur due to differences in lighting, screen settings, or natural variations in materials.
Once you place an order through our website, you will receive an order confirmation email with details of your purchase. This does not signify that your order has been accepted. Acceptance of your order and the completion of the contract between you and Sonasons will occur when we ship your items.
All prices listed on our website are in [Currency] and are subject to change without notice. Any applicable taxes, shipping, and handling charges will be added during checkout.
We accept all major credit cards, debit cards, and other payment methods via secure payment gateways. Payments are processed at the time of order confirmation.
We offer several shipping options, which will be provided at checkout. Delivery times will vary depending on your location, and we are not responsible for any delays caused by postal services or customs.
We do offer international shipping; however, customs duties, taxes, or import fees are the responsibility of the customer.
Shipping costs will be calculated at checkout and depend on the delivery location, weight of the order, and chosen shipping method.
If an item is lost or damaged during shipping, please contact us immediately, and we will assist in resolving the issue.
We are committed to your satisfaction. If you are not happy with your purchase, you can return it within [X] days from the date of receipt. The item must be in its original condition and packaging, unused, and with all tags intact. Please note that some items, such as custom-made jewelry or final sale products, may not be eligible for returns.
If you wish to exchange an item, we offer exchanges for items of equal value within [X] days of receipt. The item must meet the same conditions as our return policy.
Refunds will be issued in the same form of payment as the original purchase. Please allow [X] business days for the refund to process.
We offer a limited warranty on all our jewelry products to ensure that they are free from defects in materials and craftsmanship. The warranty covers repair or replacement of faulty items due to manufacturing defects within [X] months from the date of purchase.
The warranty does not cover damage caused by misuse, accidental wear and tear, alterations, or repairs done by unauthorized parties.
All content on this website, including images, logos, text, and designs, is owned by Sonasons or its licensors and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from this website without our express written permission.
Our jewelry designs are unique to Sonasons and are protected under intellectual property laws. Any unauthorized use or replication of our designs is prohibited.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately of any unauthorized use of your account.
You agree to provide accurate and complete information when making a purchase or interacting with our website. We are not responsible for any issues caused by inaccurate or incomplete information.
We take your privacy seriously. For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
We may use third-party services, such as payment processors or delivery providers, to fulfill your order. These third parties have their own privacy policies, and we encourage you to review them.
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, the purchase of our jewelry, or any other transaction with us.
Our liability, in any case, is limited to the amount paid for the product in question.
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Country/Region].
Any disputes arising from or related to these Terms & Conditions will be resolved through binding arbitration in [Location].
These Terms and Conditions are designed to ensure a transparent and positive experience for all our valued customers at Shinjini Jewels. Your satisfaction and trust are our top priorities, and we are here to assist you throughout your jewelry journey.